Frequently asked questions

Whipbroker is a peer-to-peer marketplace for vehicles — cars, trucks, motorcycles, RVs, boats, off-road, and aircraft. Owners list directly; buyers reach out directly. No broker fees, no commission on sales. We make money on a small contact-unlock fee paid by buyers (or a Whipbroker Unlimited pass) — never by taking a cut of the deal between you and the other party.

Three differences:

• Every buyer who reaches you is verified.Nobody can unlock a seller's contact details without a confirmed phone number, so the people who get through to you are real and reachable — not bots, not duplicate accounts, not someone with five aliases. A government-ID check is required on top of that: for buyers unlocking listings $150K and above, and for sellers publishing at $50K and above — currently for every seller, while the launch promo runs. Both checks are free.
• Buyers commit before reaching out. To see your contact info, a buyer pays a small unlock fee. That filters tire kickers and resellers out of your inbox — the people who reach you are serious enough to spend money first.
• The response guarantee.If a seller doesn't respond, the buyer gets their unlock fee back — requested from their own account, and the first request is approved on the spot.

A phone number is optional and nothing on Whipbroker requires one. If you choose to add one, we text you a 6-digit code to confirm the number reaches you — that takes about 30 seconds.

Confirming a number is what lets it be shown to a member who contacts you about your listing, and lets us text you when there is activity on it. It is not an identity check and does not appear as a badge on your profile.

For listings priced $150K and above, buyers must also pass a government-ID check (driver's license, passport, or state ID + selfie). This is what blocks the most serious fraud — someone using a real phone number but lying about their name or background.

It also gives sellers of high-value vehicles real confidence that the person inquiring is who they claim to be. For a $250,000 vehicle, that matters. The check takes about 5 minutes, runs through a third-party identity provider, and we never store your ID photo on our servers.

Marketplaces for high-value items are magnets for fraud. Fake listings, stolen-vehicle resales, payment scams, identity theft — every other vehicle marketplace has all of these, because they let anyone create an account in seconds with a throwaway email.

Whipbroker is designed differently from day one: verified people on both sides, paid-commitment to reach out, and refund protection if things go wrong.The goal is a marketplace where a seller listing a $200K vehicle and a buyer inquiring about it can both feel comfortable that the other person is real, serious, and accountable. That's the kind of environment where deals actually happen.

Your contact information (email, phone) is only revealed to buyers who pay to unlock your specific listing. It's never displayed publicly, never sold to third parties, never used for marketing, and never shared with dealerships or lead-gen brokers. See our Privacy Policy for the full details.

Find a listing you're interested in and click Unlock contact info. You pay a flat unlock fee of $3.99— the same price whatever the vehicle costs, and the same for every buyer. You'll verify your phone the first time (free, about thirty seconds). Your card is charged once, and the seller's email and phone are revealed instantly. And it is covered by our response guarantee: if the seller doesn't reply, we refund your fee — see “How do refunds work?” below.

Because it's the only thing that reliably keeps time-wasters out. Every seller on Whipbroker has been through identity verification, and in return we promise them that anyone who reaches out has put money down first. A free contact channel would fill their phone with the same “is this still available?” noise they came here to escape. Verify your identity and the fee halves permanently — and if a seller never responds, you can request a refund.

Not usually. Every unlock needs a verified phone number— free, about thirty seconds, and it's the reason sellers pick up. A government-ID checkis optional and doesn't change what you pay: it's $3.99 either way. The one exception is listings at $150K and above, which are restricted to ID-verified buyers — nobody wants an anonymous stranger asking to come and see a car worth that much. ID verification is free and takes about 5 minutes at Verify your ID.

Yes. Identity-verified buyers can ask the seller a clarifying question about the vehicle straight from the listing page — before unlocking. Verification is free, takes about five minutes, and also halves the price of every unlock you make. Your question is anonymous, and both your question and the seller's answer are reviewed automatically before delivery: contact details, names, and offers won't go through — questions are for clarifications about the vehicle only. Answered questions usually appear on the listing so every buyer benefits. Ready to talk directly? That's what unlocking the seller's contact is for. The same works on Wanted ads, where ID-verified sellers can ask the buyer clarifying questions about what they're looking for.

Whipbroker Unlimitedis a one-time $40 pass that gives you 30 days of unlimited contact unlocks across every tier, one-click unlocking, and access to the waitlist and auto-unlock features. The pass expires on its own — there's no subscription and nothing to cancel. Re-purchasing while a pass is active extends your expiry by 30 days. Free identity verification (phone + government ID) is required to purchase — keeps the platform's anti-fraud guarantees consistent for both members and the sellers they contact.

Whipbroker Unlimited is for buyers actively shopping over the next month. At $40 for 30 days of unlimited unlocks, it pays for itself after about 10 unlocks. If you only need one or two contacts, paying $3.99 each is the cheaper option.

If you don't hear back, request a refund from the Supportpage (linked from the footer and from any unlocked listing). Select “Seller didn't respond” as the reason. Your first refund is approved instantly. Subsequent refunds are reviewed by our team within a short window.

Response guarantee:the unlock fee buys you a reply. If the seller doesn't respond — or the vehicle isn't what the listing said — you get your money back. Visit Support, pick the unlock you want refunded, and choose a reason: Seller didn't respond, Not as described, Possible scam, or Something else. Your first refund is approved immediately; subsequent requests are reviewed by our team within a short window. Approved refunds return to your card. Unlocks made with an Unlimited pass are free, so there's nothing to refund — the pass simply stays active.

No — once you've unlocked a listing, you have permanent access to that seller's contact info. We won't charge you a second time, ever, for the same listing.

If a listing you want is in a pending sale, Whipbroker Unlimited members can join the waitlist to get notified the moment it reactivates. Unlimited members can also opt to auto-unlock — auto-unlock uses your pass to grab the contact info as soon as the listing goes live again, beating manual buyers. Waitlist + auto-unlock are Unlimited-only features.

Some listings are prepared by us for a seller who contacted us directly, and that seller may not have completed an automated check yet. Where that happens, we research who they are before the listing goes live — confirming the person is real, reachable, and connected to the vehicle — and the listing carries a Verified by Whipbroker badge saying so.

It is deliberately not called verification. It is a manual judgement by a person here, not a phone check or a government-ID check, and it is the weakest of the three signals on the site. It never substitutes for ID verification where that is required — a listing at $150K and above still needs an ID-verified buyer to unlock it, whatever the seller’s badge says. Every listing shows exactly which checks it has, so you are never guessing.

ID verified means you've completed phone and government-ID verification. It's free to verify — visit Verify your ID. It doesn't change your unlock price — every unlock is $3.99— but it lets you unlock listings priced $150K and above, which are restricted to ID-verified buyers. Unlimited pass holders still need to complete ID verification once — it's required to purchase the pass.

Listings priced $150K and above are restricted to ID-verified buyers (sellers can also require it on any listing). If you see a 'Verify my ID to unlock' prompt instead of the usual unlock button, complete the free ID verification at /verify (about 5 minutes — phone + ID check) and you'll be able to unlock any ID-verified-only listing across the site.

Can't find the vehicle you're looking for? Post a Wanted ad (free) describing what you want — category, budget, and location. Phone-verified sellers with matching vehicles get notified and can unlock your contact info to reach out directly. You'll also get notified when a matching listing goes live.

Posting requires the free identity verification (Verify your ID) since sellers pay to see your contact info. Budget must be at least $5,000. Wanted ads run for 30 days and can be renewed anytime. Post a Wanted ad →

Listing is free — any vehicle, any price. There is no listing fee and no commission, including on six-figure vehicles.

Every seller completes a one-time government-ID check before publishing — free, about five minutes, and it covers every listing you post after it. We never take a commission on your sale. Full price list on the pricing page.

Click List vehiclein the navigation bar. You'll be guided through a short wizard: category, details, photos, and pricing. A listing can go live in under five minutes.

Only buyers who have paid an unlock fee (or used a Whipbroker Unlimited pass) to unlock your listing can see your email and phone. Every contact represents a real commitment, not a tire kicker.

Wanted ads are requests from ID-verified buyers actively shopping with a stated budget. If one matches your vehicle, unlocking their contact ($3.99 — the same as any other unlock) lets you reach a serious buyer directly instead of waiting for them to find your listing. The same refund protection applies as listing unlocks. Browse them under the Wanted tab in search.

We strongly recommend against it. Whipbroker protects your contact info so only phone-verified, paying buyers can reach you — that's what filters out low-effort inquiries and keeps your inbox clean. If you post your number or email in the listing description or photos, anyone can see it for free, which bypasses those protections entirely. Keep your contact details off the listing and let the platform work for you.

Yes — you'll get an in-app notification immediately. You can also enable email and/or SMS notifications per listing in your listing settings.

We'll send you a reminder after 3 days if a buyer hasn't heard back. If a buyer reports they couldn't reach you, they can request a refund. Two approved no-response refunds on the same listing will automatically pause it — buyers can no longer unlock it until you reactivate from your dashboard.

From your seller dashboard, find the listing and select Mark as sold. You'll be asked to identify which buyer you sold to (if the deal happened on Whipbroker). The buyer will then confirm or deny the sale.

Yes. From your dashboard you can pause a listing (hides it from search but keeps it intact) or remove it entirely at any time.

Listings priced at $150K or above are Premium listings. Listing one is free, the same as any other vehicle. What changes:

• Only buyers who have ALSO completed identity verification can unlock your contact info — the fee is the same $3.99, but at this price the ID check stops being optional for them. The result: zero tire kickers, a smaller but much higher-quality inbox.

Yes — every seller, at any price. It is free and takes about five minutes, and you only ever do it once: it covers every listing you post afterwards. It is the reason buyers here pay to make contact instead of sending “is this still available?” to strangers. (On Premium listings, $150K and above, the buyer must be ID-verified as well before they can unlock you.) The flow is the same as the buyer flow — visit Verify your ID and complete phone + ID verification (~5 minutes). ID-verified sellers display a badge on their listings, which buyers tend to trust more.

No — Whipbroker supports Cars & Trucks, Motorcycles, RVs & Campers, Boats & Watercraft, Off-Road & UTVs, and Aircraft.

Buyers pay a flat $3.99 per unlock — the same price whatever the vehicle costs and whoever is buying. A Whipbroker Unlimited 30-day pass ($40, one-time) covers unlimited unlocks. Listing is free at any price, and every seller completes a one-time government-ID check before publishing. There are no listing fees, hidden commissions or auto-lead upsells.

Your email and phone number are only revealed to buyers who pay to unlock your specific listing. They are never displayed publicly or sold to third parties.

Use the Report button on any listing or profile. Our moderation team reviews all reports and can suspend or ban accounts that violate our policies.