whipbroker
Help center

Support

Get help with your account, request a refund, or report a problem.

Contact us

Email support@whipbroker.comand we'll typically respond within one business day. Include any relevant listing URL or order details.

For common questions, the FAQ covers most topics — unlocking, refunds, verification, premium listings, and more.

Refund a recent unlock

Sign in to see your recent unlocks and request a refund.

Other ways we can help

  • Account or sign-in trouble: email support — we can reset access or merge duplicate accounts.
  • Report a listing or scam: every listing detail page has a Report link near the bottom. Our moderation team reviews all reports.
  • Whipbroker Unlimited questions: your pass details are at /pro. It's a one-time 30-day pass — there's no subscription to cancel and nothing to manage; it simply expires. Email us if you have a question about a charge.