Help center
Support
Get help with your account, request a refund, or report a problem.
Contact us
Email support@whipbroker.comand we'll typically respond within one business day. Include any relevant listing URL or order details.
For common questions, the FAQ covers most topics — unlocking, refunds, verification, premium listings, and more.
Refund a recent unlock
Sign in to see your recent unlocks and request a refund.
Other ways we can help
- Account or sign-in trouble: email support — we can reset access or merge duplicate accounts.
- Report a listing or scam: every listing detail page has a Report link near the bottom. Our moderation team reviews all reports.
- Billing or subscription questions: manage your Whipbroker Pro subscription at /pro — open Stripe's billing portal for invoices, payment method changes, or cancellation.